What Croydon enforces
- Parking
- Enforces
- Bus lanes / gates
- Enforces — camera PCNs for driving on bus routes
- Moving traffic
- Enforces — camera enforcement; six LTN schemes removed in March 2026
- Penalty level
- Mostly Band A; a few roads on the borough boundary are Band B (Croydon Council)
- Appeals
- London Tribunals (free)
About Croydon PCNs
Croydon PCN references usually begin with CR; the council says that if yours does not, it may have come from another body such as Transport for London. References starting with A are for environmental crimes, which follow a different process. Officers fix parking PCNs to vehicles, and anything caught on camera is posted to the registered keeper. Croydon does not issue PCNs by text.
The council asks for appeals in writing, online or by email to [email protected], within 14 days of the PCN being given, and its contact centre cannot help with PCNs by phone. Photos of the vehicle appear in the online appeal once you start, though they can take up to 24 hours to show.
The biggest recent change is the removal of six Healthy Neighbourhood low traffic schemes, on Albert Road, Dalmally Road, Elmers Road, Holmesdale Road, Parsons Mead and Sutherland Road, after a High Court judgment about the decision to make their traffic orders permanent. Croydon decided not to appeal, stopped enforcement there and is refunding PCNs issued on those six streets between 30 March 2024 and 4 March 2026 on request. It says it cannot refund automatically because it has to check payee details, and that PCNs from before March 2024 are not covered by the judgment. Most Croydon roads are charged at Band A.
How to challenge a Croydon PCN
- Check the deadline. A camera PCN sent by post gets a 50% discount if paid within 14 days; representations are normally due within 28 days of the notice being served.
- Make representations to the council using its online challenge form. Quote the PCN number and the grounds that apply.
- If rejected, appeal to London Tribunals within 28 days of the Notice of Rejection. The adjudicator is independent of Croydon.
London penalty levels from 7 April 2025: Band A £160/£110, Band B £140/£90; bus lane and moving traffic £160 (London Councils).
Questions
Can I get a refund for a Croydon LTN fine?
Croydon is refunding PCNs issued on Albert Road, Dalmally Road, Elmers Road, Holmesdale Road, Parsons Mead and Sutherland Road between 30 March 2024 and 4 March 2026. You have to request it through the council's refund form; refunds are not automatic.
How long do I have to appeal a Croydon PCN?
Croydon's page says you can appeal online or by email up to 14 days after the PCN was given. If you receive a later formal notice, it explains the formal representation period.
Is my PCN really from Croydon?
Croydon PCN references usually start with CR. If yours does not, it may be from another authority such as TfL.
Where do I appeal a Croydon PCN if my challenge is rejected?
To London Tribunals, which is independent of the council. Appeals are free and must normally be made within 28 days of the Notice of Rejection.