Council Fine CheckED&EU LTD (company number SC866978, 220 Elizabeth Drive, Bathgate, EH48 1HU) is the data controller for councilfinecheck.co.uk. We are registered with the Information Commissioner's Office (data protection fee paid). Contact: [email protected].
What we collect and why
- Checker answers and letter details (dates, PCN details, your name and address in the letter): these stay in your browser. They are not sent to us. Your browser keeps a draft so you can come back; clear it by clearing site data.
- Your email address at checkout: collected by Stripe, our payment processor, to send your receipt. We see it in Stripe to handle refunds and questions. Lawful basis: performing our contract with you.
- Payment: handled entirely by Stripe. We never see your card details.
- Purchase record: the Stripe payment reference and the PCN number your purchase is tied to, stored so your letters work for 6 months and a refunded purchase is locked. Kept for 6 months after payment. Lawful basis: contract.
- Anonymous usage counts: daily totals such as "checker used" or "letter page opened", with no cookies, IP addresses or identifiers. Cloudflare Web Analytics measures visits without cookies. Lawful basis: our legitimate interest in improving the site.
- Emails you send us: kept for up to 2 years to deal with your query and any refund. Lawful basis: legitimate interest / contract.
Stripe keeps payment records for the periods required by law. We keep accounting records for 6 years as UK law requires.
Who processes data for us
Stripe (payments) and Cloudflare (hosting and analytics). Both may process data outside the UK under appropriate safeguards.
Your rights
You can ask for a copy of your data, correction, deletion, or object to processing. Email [email protected]. If you are unhappy, you can complain to the Information Commissioner's Office: ico.org.uk/make-a-complaint, telephone 0303 123 1113.
Last updated 13 November 2026.