What Hackney enforces
- Parking
- Enforces — officers and CCTV
- Bus lanes / gates
- Enforces — CCTV
- Moving traffic
- Enforces — CCTV, e.g. no entry
- Penalty level
- Band A: £160 higher level, £110 lower level (London Councils); Hackney says most of its PCNs are £160
- Appeals
- London Tribunals (free)
About Hackney PCNs
Hackney PCN numbers start with QZ, and the council says that for data protection reasons it cannot give you the number on request; if you have lost the PCN, the number appears on the next letter. Disputes are accepted online or by post, not by phone or email, and the PCN is put on hold straight away with no increase while the dispute is considered.
Hackney is precise about discount periods. The 50% discount lasts 14 days for a CCTV moving traffic PCN, a bus lane PCN or a ticket from a civil enforcement officer, and 21 days for a CCTV parking PCN. An informal challenge is only available for officer-issued parking tickets and bus lane PCNs; there is no informal stage for other camera moving traffic PCNs such as no entry. If you challenge informally within 14 days, the case is held at the discounted amount until the council responds; after 14 days it is held at the full amount.
Formal representations can be made within 28 days of a Notice to Owner, a bus lane Enforcement Notice, or a postal PCN. The council's grounds page follows the statutory list and says it will also consider mitigating circumstances case by case. A Charge Certificate adds 50%, and an Order for Recovery adds a £9 registration fee. Hackney publishes its active traffic orders online, which helps if you want to check whether a restriction is valid.
How to challenge a Hackney PCN
- Check the deadline. A camera PCN sent by post gets a 50% discount if paid within 14 days; representations are normally due within 28 days of the notice being served.
- Make representations to the council using its online challenge form or by post to Representations and Appeals, PO Box 76121, London E5 5FG. Quote the PCN number and the grounds that apply.
- If rejected, appeal to London Tribunals within 28 days of the Notice of Rejection. The adjudicator is independent of Hackney.
London penalty levels from 7 April 2025: Band A £160/£110, Band B £140/£90; bus lane and moving traffic £160 (London Councils).
Questions
How long is the Hackney discount for a camera PCN?
14 days for CCTV moving traffic and bus lane PCNs, and 21 days for CCTV parking PCNs, according to Hackney.
Can I challenge a Hackney no entry PCN informally?
No. Hackney's informal stage only covers officer-issued parking PCNs and bus lane PCNs. For other camera moving traffic PCNs, make formal representations within 28 days.
Where can I see Hackney's traffic orders?
Hackney publishes its permanent, temporary and experimental traffic orders online, so you can check the order behind a restriction.
Where do I appeal a Hackney PCN if my challenge is rejected?
To London Tribunals, which is independent of the council. Appeals are free and must normally be made within 28 days of the Notice of Rejection.