Richmond PCN? Check if you can challenge it, free

What Richmond enforces

Parking: Enforces — civil enforcement officers
Bus lanes / gates: Enforces — Heath Road, Twickenham
Moving traffic: Enforces — fixed CCTV for motor vehicle bans, banned turns, no entry, one-way streets and yellow boxes
Penalty level: London charge levels (London Councils)
Appeals: London Tribunals (free)

About Richmond PCNs

Richmond enforces parking with patrolling officers and uses fixed CCTV cameras for moving traffic and a bus lane; it publishes the full list of camera sites with camera numbers and contravention codes, and each site has its own page here. PCN details and evidence go online from 10am on the next working day. Richmond follows a published Parking Enforcement and Cancellation Protocol, which is worth reading before you challenge. Don't pay if you want to appeal: payment closes the case.

For a PCN from an officer, or a bus lane PCN, you can make an informal challenge any time in the first 28 days, online or on Richmond's appeals form posted to its Twickenham PO box. Richmond advises challenging within the 14-day discount period, because if the challenge is rejected you can then still pay at 50%. Your case is on hold until it replies. If it rejects the challenge and you still disagree, wait for the Notice to Owner or Enforcement Notice, which gives 28 days to pay the full charge or make formal representations.

Moving traffic PCNs from the cameras have no informal stage: the registered keeper makes formal representations on receipt of the PCN. Online, you can upload up to five files of up to 5MB each. If formal representations are rejected, you can appeal to the independent adjudicator at London Tribunals. Challenges can't be made through Richmond's web chat. For a reasonable adjustment, call 020 8891 1411.

How to challenge a Richmond PCN

Check the deadline. A camera PCN sent by post gets a 50% discount if paid within 14 days; representations are normally due within 28 days of the notice being served.
Make representations to the council using its online challenge form or by post to Parking Services, PO Box 221, Twickenham TW1 3TL. Quote the PCN number and the grounds that apply.
If rejected, appeal to London Tribunals within 28 days of the Notice of Rejection. The adjudicator is independent of Richmond.

London penalty levels from 7 April 2025: Band A £160/£110, Band B £140/£90; bus lane and moving traffic £160 (London Councils).

Known camera locations

Albert Road (north easterly from junction with Park Road) motor vehicle banMoving traffic restriction · code 52
Burtons Road (eastwards from Seymour Road) motor vehicle banMoving traffic restriction · code 52
Burtons Road (eastwards from St James Road) motor vehicle banMoving traffic restriction · code 52
Burtons Road (eastwards from Uxbridge Road) motor vehicle banMoving traffic restriction · code 52
Burtons Road (the railway bridge, westbound) motor vehicle banMoving traffic restriction · code 52
Bushwood Road / Maze Road motor vehicle banMoving traffic restriction · code 52
Cambridge Park / Alexandra Road banned turnBanned turn · code 50
Forest Road / Gloucester Road motor vehicle banMoving traffic restriction · code 52
Fulwell Road / Wellington Road no entryNo entry · code 51
Heath Road, Twickenham bus laneBus lane · code 34
Hill View Road motor vehicle banMoving traffic restriction · code 52
Hospital Bridge Road / Springfield Road no entryNo entry · code 51
Kew Green / Priory Road motor vehicle banMoving traffic restriction · code 52
Kew Road / Church Road, Richmond box junctionBox junction · code 31
Manor Gardens, Richmond one-way streetOne-way street · code 29
North Worple Way motor vehicle banMoving traffic restriction · code 52
Oldfield Road / Percy Road no entryNo entry · code 51
Percy Road, Whitton banned turnBanned turn · code 50
Plevna Road, Hampton no entryNo entry · code 51
Priory Road / Oldfield Road no entryNo entry · code 51
Sheen Road / Manor Road, Richmond box junctionBox junction · code 31
Somerton Avenue, Mortlake one-way streetOne-way street · code 29
South Worple Way, Sheen banned turnBanned turn · code 50
The Green/Heath Road, Twickenham box junctionBox junction · code 31
Upper Sunbury Road / Lower Sunbury Road, Hampton box junctionBox junction · code 31
Upper Sunbury Road / Percy Road, Hampton box junctionBox junction · code 31
Willow Way (Rivermeads Estate) motor vehicle banMoving traffic restriction · code 52
York Street / Arragon Road, Twickenham box junctionBox junction · code 31

Codes used at these cameras: 52 (failing to comply with a prohibition on certain types of vehicle), 50 (performing a prohibited turn), 51 (failing to comply with a no entry restriction), 34 (being in a bus lane), 31 (entering and stopping in a box junction when prohibited), 29 (failing to comply with a one-way restriction).

Questions

Where are Richmond's traffic cameras?

Richmond publishes a list of CCTV-only enforcement sites with camera numbers and codes; each is listed on this page with its own guide.

Can I challenge a Richmond moving traffic PCN informally?

No. Richmond says formal representations for moving traffic PCNs are made by the registered keeper on receipt of the PCN.

Do I keep the discount if Richmond rejects my informal challenge?

Richmond says that if you challenge within the 14-day discount period and it is rejected, you can still pay at 50%.

Where do I appeal a Richmond PCN if my challenge is rejected?

To London Tribunals, which is independent of the council. Appeals are free and must normally be made within 28 days of the Notice of Rejection.

Richmond Council: PCNs and how to challenge them